Project Services
Documentation Project Services (off-premises) provides you with top-caliber
personnel to work on your project without you being required to provide
facilities for them (offices, computer support, telephones and so on).The
work is done by our people working either at our offices in Warren, New
Jersey or at a site agreeable to both you, the client, and the worker.
In addition to expert technical writing, we can provide a seasoned project
manager to plan and oversee the work.
To use this service, simply give us a call or send e-mail to wdm@mendem.com.
Either way, contact Wayne Menke, the person in charge of this service.
We will help you scope out and estimate the effort required to complete
the work. We then supply you with a bid that encompasses all of the personnel
and facilities required to complete the work. The bid will specify the
length of time required, number and functions of personnel, the output
expected in actual volumes or size, the amount of money required, and the
schedule of payments.
To help you plan for this service, please consider the following:
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Do you have the facilities to house personnel? If not, you may be
interested in this service.
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Are company personnel available to supervise the work? If not, project
services are for you.
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Does the work require the technical communicator to use your system
daily? If the answer is no, your project can easily be completed off-site.
If yes, it may still be a candidate for off-site work due to some innovation
we have seen in telecommuting.
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Is daily interaction with your technical “subject matter experts” required?
If yes, you should consider on-site work only (go to Contract
Services).
If you accept our bid to complete the project off-premises, our personnel
will begin work. Whether paper-based or electronically-delivered, we will
plan, outline, write, edit, re-write, and produce the information product
with several review and approval points built into the schedule so you
can check quality and progress. For more information about our qualifications
in this field, go to About Us.
How am I Billed for Off-Premises Projects?
We’ll send you invoices at specified intervals for work-in-progress. These
invoices can be based on time-and-materials or can be fixed-price, whichever
meets your budgetary needs. If the project is quoted at a fixed price,
a clause may be included that specifies what constitutes an overrun or
underrun and how such a situation would be handled.
In any case, our cost profile is low, ensuring that your project will
be completed as efficiently as possible within the amounts of money and
time you have allotted for the work. As with contract services, the people
who work on your project will be seasoned professionals who get the job
done right with no wasted effort.
Mendem Concord, Inc. | One Mountain Blvd.
Warren, NJ 07059 | (888) 753-8500
emcee@mendem.com